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Update : Jun. 26, 2023
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Visit TSE

About the Tour

Q1. How much does the visit cost?: A1. It is free of charge.

Q2. Can I use a wheelchair?: A2. You are welcome to use a wheelchair, however, there are some areas where wheelchairs cannot enter. There are wheelchair-accessible restrooms.

Q3. Do I need to bring any ID, such as my passport?: A3. You do not need to bring any ID.
There will be baggage inspection when entering the TSE building. We ask for your understanding and cooperation.

Q4. Can I take photos?: A4. Photos are allowed but do not use flash. Recording during the tour and photographing our employees are prohibited.

Q5. Do you offer guided tours in languages other than Japanese?: A5. We provide English-language guided tours for overseas visitors.

Q6. What should I wear?: A6. There is no specific dress code.

Q7. Do I need to bring anything to the tour?: A7. No, there is nothing you need to bring.

Q8. Do I need to be in a group to visit?: A8. You don’t need to be in a group. Individuals are welcome.

Q9. Can one person take a guided tour?: A9. You can participate in a guided tour with a group that has already booked.

Q10. Can we visit with the children?: A10. Children are welcome to visit with their family.

Q11. Can infants and toddlers participate in the tour?: A11. Yes, they can participate in the tour.

Q12. Are pets allowed?: A12. Pets are not allowed.

About Reservation

Q1. How far in advance can I make reservations?: A1. Reservations can be made from 9:00 a.m. (JST) ninety (90) days prior to the day that you wish to visit.

Q2. Can I make a guided tour reservation by phone?: A2. We do not accept reservations by phone. Please apply on our website.

Q3. Is a reservation necessary to visit?: A3. Reservations are required if you wish to participate in a guided tour. Reservations are not required for self-guided tours with less than ten (10) people.

Q4. Can I make a reservation on the day I’d like to visit?: A4. You cannot make a reservation on the day. Please make a reservation at least seven (7) days before your visit.

Q5. What should I do if the number of visitors change?: A5. Up until seven (7) days before the visit, please change the number in the group on the website if needed. After that, please call us.

Q6. What should I do to cancel a reservation?: A6. Up until seven (7) days before the visit, please cancel from the website. After that, please call us.

Q7. When can I change or cancel a reservation?: A7. Changes in or cancellation of the reservation can be done on the website up until seven (7) days before the visit. After that, please call us.

Q8. Can I make a reservation by phone?: A8. Please make a reservation on the website.

Q9. Can I combine and book multiple programs for the same day?: A9. If there is a vacancy in the desired program, you can make a combined reservation for multiple programs.

Q10. Can a travel agency make reservations for schools or other groups?: A10. Bookings from travel agencies are acceptable?.

Q11. Can I make a reservation on the website for a group visit as part of a travel agency-organized tour?: A11. A group visit as part of a travel agency-organized tour should be booked on the website as well.

Q12. I made a reservation on the website, but I have not received the confirmation email.: A12. Please contact us by phone:
Tokyo Stock Exchange　Visitor Section
+81-50-3377-7254 (direct)

Other

Q1. Where can I get a meal in the building?: A1. There are no restaurants in the building. Food and drinks are not allowed in the visitors area. Please refrain from bringing any food or drinks into the facility.
There is a break room with vending machines and a smoking room. Please feel free to use the break room.

Q2. Is parking available?: A2. There is no parking for taxis or cars. There is a parking area for buses. If bus parking or a brief stop is required, enter the number of buses on the application form.

Q3. Can I leave my luggage during my visit?: A3. There are a limited number of lockers at the visitor's entrance.

Q4. Can I get a brochure for self-guided tours?: A5. English-language brochures are available at the reception desk.

Q5. When are you closed?: A5. We are closed on Saturdays, Sundays, national holidays, the last day of the year and New Year holidays (Dec. 31, Jan. 1-3).