Contact us

Before contacting us

Please check the FAQ page for answers to frequently asked questions. Please also use the Site Search function as there may be information on the JPX website that addresses your questions.

Inquiry forms

For inquiries to JPX, please contact us using the form for the corresponding category.

Inquiries Link
Inquiries concerning Cash Equities
Please use this form for inquiries concerning rules/regulations, listed products, or other aspects of the stock (Prime, Standard, and Growth Markets, TOKYO PRO Market, etc.), bond, ETF, and REIT markets operated by Tokyo Stock Exchange.
Feedback Form
Inquiries concerning Derivatives
Please use this form for inquiries concerning the derivatives markets of Osaka Exchange (OSE) or Tokyo Commodity Exchange (TOCOM), including Nikkei 225 Futures and Options, TOPIX Futures, JGB Futures, Gold Futures and Crude Oil Futures, etc.
Feedback Form
File a tip or complaint on possible irregularities or violations
Please use this form to provide us with information regarding suspected unfair trading activities, questionable compliance with laws and regulations by trading participants (broker-dealers qualified to access directly the trading platforms of Tokyo Stock Exchange, Inc. or Osaka Exchange, Inc.), information that may affect the eligibility of prospective issuers, or inappropriate disclosure of information by listed companies.
File a tip or complaint on possible irregularities or violations
Inquiries concerning JPX Investor Relations
Please use this form for inquiries concerning IR information on JPX such as its financial results and general shareholder meetings.
Feedback Form
Make an inquiry / provide information concerning human rights
Please use this form for questions, inquiries, and information provision regarding JPX Group's Human Rights Policy or human rights issues connected to JPX Group.
Feedback Form
Inquiries concerning Handling of Personal Information and Privacy Policy
Please use this form for inquiries on the handling of personal information and the privacy policy at JPX.
[Related links]
Privacy Policy
Feedback Form
Inquiries
Please use this form for comments, opinions, and inquiries on matters other than the above categories.
Feedback Form
(note)
  • ・Please note that we may not respond depending on the nature of the inquiry.
  • ・Please note that we are unable to respond to questions regarding non-public, market-sensitive issues such as regulatory measures on a specific listed product, a specific case of listed company compliance, or market surveillance matters.
  • ・You will receive an auto-reply email once the inquiry form has been submitted to JPX.
  • ・If you do not receive an auto-reply email within one hour, please resend your inquiry since there might have been an error in the submission process or the email address provided.
  • ・You are advised to enter an email address other than a free email address. Using a free email address may result in delivery failure.
  • ・You are also advised to use an email address other than those provided by mobile carriers. Using a mobile email address may result in delivery failure due to settings for the number of characters that can be displayed or domain restrictions.