Contact us
Before contacting us
Please check the FAQ page for answers to frequently asked questions.
When making an inquiry
Please contact us via the inquiry forms or by telephone. Please understand that we cannot respond to inquiries regarding the following:
- The examination or investigation status of individual issues as regards listing examination, listing supervision, or market surveillance, etc.
- Information regarding measures for individual issues.
- Other matters that may affect investment decisions, such as market outlook.
Inquiry forms
- It may take time or it may not be possible for us to respond to certain questions and comments.
- We do not accept any inquiries for sales or business negotiations, or with profit-making intent.
| Inquiries | Link |
| Inquiries concerning Cash Equities Please use this form for inquiries concerning rules/regulations, listed products, or other aspects of the stock (Prime, Standard, and Growth Markets, TOKYO PRO Market, etc.), bond, ETF, and REIT markets operated by Tokyo Stock Exchange. | Feedback Form |
| Inquiries concerning Derivatives Please use this form for inquiries concerning the derivatives markets of Osaka Exchange (OSE) or Tokyo Commodity Exchange (TOCOM), including Nikkei 225 Futures and Options, TOPIX Futures, JGB Futures, Gold Futures and Crude Oil Futures, etc. | Feedback Form |
| File a tip or complaint on possible irregularities or violations Please use this form to provide us with information regarding suspected unfair trading activities, questionable compliance with laws and regulations by trading participants (broker-dealers qualified to access directly the trading platforms of Tokyo Stock Exchange, Inc. or Osaka Exchange, Inc.), information that may affect the eligibility of prospective issuers, or inappropriate disclosure of information by listed companies. | File a tip or complaint on possible irregularities or violations |
| Inquiries concerning JPX Investor Relations Please use this form for inquiries concerning IR information on JPX such as its financial results and general shareholder meetings. | Feedback Form |
| Make an inquiry / provide information concerning human rights Please use this form for questions, inquiries, and information provision regarding JPX Group's Human Rights Policy or human rights issues connected to JPX Group. | Feedback Form |
| Inquiries concerning Handling of Personal Information and Privacy Policy
Please use this form for inquiries on the handling of personal information and the privacy policy at JPX.
Privacy Policy Handling of Personal Information |
Feedback Form |
| Inquiries Please use this form for comments, opinions, and inquiries on matters other than the above categories. | Feedback Form |
(Note)
- ･You will receive an auto-reply email once the inquiry form has been submitted to JPX.
- ･If you do not receive an auto-reply email within one hour, please resend your inquiry since there might have been an error in the submission process or the email address provided.
- ･You are advised to enter an email address other than a free email address. Using a free email address may result in delivery failure.
- ･You are also advised to use an email address other than those provided by mobile carriers. Using a mobile email address may result in delivery failure due to settings for the number of characters that can be displayed or domain restrictions.
- ･We do not conduct securities trading directly with individual investors. To start securities transactions, please consult a brokerage in your area.