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(Archive) Communication failure for some users

Market Status

Cash Equity Auction (arrowhead) Cash Equity Off-auction (ToSTNeT system)
Normal Service Normal Service
(note)
  • ･Part of service may be affected depending on the securities or the market information vendors that you are using.
    In case that a service that you are using is not available, please contact your securities or vendors directly.
 

Notification for trading participants and FLEX users

(Last updated at 13:30 JST)
We are detecting an abnormal incident as below.

User Status

Trading Participants Market Information System Users
Normal Service Partly affected

Details of the incident

1. Classification Network incident
2. System affected FLEX(Market Information System)
3. Date and Time of occurrence August 3,2022 around 12:07(JST)
4. Services affected by the incident FLEX Service
5. Impact range Specific Market Information System Users ( arrownet v2 lines that go through AP3)
6. Outline of the incident (13:30 update)
6 companies and 6 lines ( arrownet v2 lines that go through AP3) have been affected.
Arrownet staff will contact the users for further information.

(13:00 First announcement)
Connectivity issue for Market Information ( arrownet v2 lines that go through AP3) has been detected.
7. User's action required Arrownet staff will contact each of the affected companies.

Update Information

Time Contents Upcoming
13:30 "Outline of the incident" and "User's action required" have been updated.
This is the last notice for the incident.		 -
13:00 First announcement around 13:30