(Archive) Communication failure for some users
Market Status
| Cash Equity Auction (arrowhead) | Cash Equity Off-auction (ToSTNeT system) |
| Normal Service | Normal Service |
(Note)
- ･Part of service may be affected depending on the securities or the market information vendors that you are using.
In case that a service that you are using is not available, please contact your securities or vendors directly.
Notification for trading participants and FLEX users
(Last updated at 13:30 JST)
We are detecting an abnormal incident as below.
User Status
| Trading Participants | Market Information System Users |
| Normal Service | Partly affected |
Details of the incident
| 1. Classification | Network incident |
| 2. System affected | FLEX(Market Information System) |
| 3. Date and Time of occurrence | August 3,2022 around 12:07(JST) |
| 4. Services affected by the incident | FLEX Service |
| 5. Impact range | Specific Market Information System Users ( arrownet v2 lines that go through AP3) |
| 6. Outline of the incident | (13:30 update) 6 companies and 6 lines ( arrownet v2 lines that go through AP3) have been affected. Arrownet staff will contact the users for further information. (13:00 First announcement) Connectivity issue for Market Information ( arrownet v2 lines that go through AP3) has been detected. |
| 7. User's action required | Arrownet staff will contact each of the affected companies. |
Update Information
| Time | Contents | Upcoming |
| 13:30 | "Outline of the incident" and "User's action required" have been updated. This is the last notice for the incident. |
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| 13:00 | First announcement | around 13:30 |