(Archive) Communication failure for some users
Market Status
| Cash Equity Auction (arrowhead) | Cash Equity Off-auction (ToSTNeT system) |
| Normal Service | Normal Service |
(Note)
- ･Part of service may be affected depending on the securities or the market information vendors that you are using.
In case that a service that you are using is not available, please contact your securities or vendors directly.
Notification for trading participants and FLEX users
(14:00 Update)
Currently, although all TSE’s systems are operating normally, we announce the below to specific users.
User Status
| Trading Participants | Market Information System Users |
| Operational Announcement | Operational Announcement |
Details of the incident
| 1. Classification | Network incident |
| 2. System affected | arrowhead (Auction) ToSTNeT (Off-auction) FLEX (Market Information System) |
| 3. Date and Time of occurrence | June 06,2023 around 12:54 (JST) |
| 4. Services affected by the incident | Virtual Server(Order/Notice) and FLEX services |
| 5. Impact range | Specific Virtual Servers and FLEX users connected via AP3. |
| 6. Outline of the incident | Specific Virtual Servers and FLEX users are unable to connect to arrowhead via AP3. |
| 7. User's action required | (14:00 Update) We are making contact to users who are affected. |
Update Information
| Time | Contents | Upcoming |
| 14:00 | "User's action required" have been updated. This is the last notice for the incident. |
This is the last notice for the incident. |
| 13:30 | We will inform you immediately if there is a change in situation. | around 14:15 |