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(Archive) Communication failure for some users

Market Status

Cash Equity Auction (arrowhead) Cash Equity Off-auction (ToSTNeT system)
Normal Service Normal Service
(note)
  • ･Part of service may be affected depending on the securities or the market information vendors that you are using.
    In case that a service that you are using is not available, please contact your securities or vendors directly.
 

Notification for trading participants and FLEX users

(14:00 Update)
Currently, although all TSE’s systems are operating normally, we announce the below to specific users.

User Status

Trading Participants Market Information System Users
Operational Announcement Operational Announcement

Details of the incident

1. Classification Network incident
2. System affected arrowhead (Auction)
ToSTNeT (Off-auction)
FLEX (Market Information System)
3. Date and Time of occurrence June 06,2023 around 12:54 (JST)
4. Services affected by the incident Virtual Server(Order/Notice) and FLEX services
5. Impact range Specific Virtual Servers and FLEX users connected via AP3.
6. Outline of the incident Specific Virtual Servers and FLEX users are unable to connect to arrowhead via AP3.
7. User's action required (14:00 Update)
We are making contact to users who are affected.

Update Information

Time Contents Upcoming
14:00 "User's action required" have been updated.
This is the last notice for the incident.		 This is the last notice for the incident.
13:30 We will inform you immediately if there is a change in situation. around 14:15